Refund policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchang. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@sandset.shop to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, please email customers serevice at customerservice.averetta@gmail.com to obtain a Return Merchandise Authorization RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
OKLM PROCESS LLC
75 E 3rd St,
Sheridan, WY 82801
75 E 3rd St,
Sheridan, WY 82801
Sandset
Attn: Returns
RMA #
__________
Return shipping charges will be paid or reimbursed by us.
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your returne or exchange. We will notify you by mail when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: